It happens but it's easily solved, here's what to do depending on which you need reminding of...

Forgotten your Password?

• Go to www.creditsafe.com/fr and click on the 'Login' button in the top menu.

Then click on "Mot de passe oublié" at the bottom left

This link will take you to the "Retrieve Password" section where you will need to enter your username and email address. A temporary password will then be emailed to the email address provided if this is the primary email address associated with the account.

A temporary password will then be emailed to the email address provided if this is the primary email address associated with the account.

Once you have logged in with your temporary password, you will have the option to update your password to something more memorable by going to : My Account > Profile and use the 'Password' box to update your password.

Forgot your login?

Register a ticket below and one of our customer service representatives will contact you shortly to confirm certain details before providing you with your username. If you have also forgotten your password, we can reset it for you.