Creditsafe France

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FR My Account

Having trouble logging in? Forgotten your password? You will find everything relating to your account and the answers to basic queries.

My Account Details

  • My account details
  • How do I add a user to my Creditsafe account ?
  • Data Subject Request (GDPR)
  • Subject Access Request (SAR)
  • How important is it to read the terms and conditions before agreeing my contract ?
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Logging In

  • How to log in to your account ?
  • I have forgotten my Username or Password
  • My Creditsafe password is timing out after 20 minutes of inactivity - can I extend this?

My Subscription

  • How do I add a product to my account ?
  • When is my renewal date?
  • Country dependent service availability

Contact

  • How can I contact you ?
  • How do I make a complaint ?

Payment Methods

  • Where to send a remittance ?
  • Request a copy of your invoice
  • How to update my invoice details ?
  • How to update payment terms ?

Termination of my Account

  • Termination of Account
  • Is there a cooling off period ?

Customer Self Service

  • What is Customer Self Service?
  • How do I access Customer Self Service?
  • What user details can I edit in Customer Self Service?
  • What User Permissions can be assigned in Customer Self Service?
  • How do I create a new user using Customer Self Service?
View all (21)

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My Account
  • My Account Details
  • Logging In
  • Contact
Billing
  • Renewing My Account
  • Cancelling My Account
FAQs
Credit & Risk
  • Credit Reports
  • Monitoring
  • Collections
  • Compliance
Sales & Marketing
  • Sales & Marketing Data