Creditsafe France
FR FAQs (new platform)
Find an answer quickly to the most common questions on anything to do with your account or our products.
Company Credit Reports
- Why should I use a Company Credit Report?
- Have a question on your company report?
- How do you indicate if a company is creditworthy ?
- Can I see a credit report before I buy one ?
- How do I print and/or save a company report?
Compliance Alerts
- What are Compliance Alerts?
- Why have you added Compliance Alerts to business reports?
- Why is there an alert/possible match against my name?
- What is the value of Compliance Alerts if they only tell me if a company has possible hits/warnings without telling me if it’s OK/NOT OK to do business with the company in question?
- I clicked on the alert, but it navigated me to a screen that shows no results. Is there a difference between the checks done in Protect compared to that in Compliance Alerts?
Sales & Marketing Data
- How often is the company data updated?
- Do you have a list of all the criteria available to refine my lead list?
- Can existing customers or selected businesses be excluded?
- Is there a minimum and maximum number of records that can be downloaded?
- In what formats can the data be downloaded?
Trade Payment Information
- Can anyone provide payment information?
- How do I join the Trade Payment Data Program and what are the benefits?
- Does your payment information cover Europe?
- How is payment data going to benefit my company?
- How do you stop false payment data being added?
Integration / XML
GDPR
- Do you store and process the data we send?
- What do you use the data for?
- Where is your data kept?
- How long do you retain your data for?
- Is this processed outside EU?
Bulk Data
Debt Collection
New Creditsafe Platform
- How to be migrated from the old to the new platform ?
- Will this affect me as a customer?
- Are we losing any services or data?
- Will there be any service interruptions?
- Can I get training on how to use and find info on the new site?