If you are manually matching a record (either via the Unmatched table on the Dashboard or via the Component on the Account record) and you get a red toast banner displaying ‘Error Unable to match. Please try again later’, this is likely due to the Mappings within the Search Field Mappings in the Settings tab. 


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Navigate to the Search Field Mappings and check whether you have any field being populated in two mapping fields as this is likely causing the error. 


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Removing one of the duplicate mapping fields will result in the search populating the list of companies that meet the criteria you have provided. Selecting a company report will provide the match. 


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