Recent articles

• Will all users be accessible in Customer Self Service?

  Connect (API) users will not be available in Customer Self Service. This is ...

• Will all users have access to Customer Self Service?

  Only users given the “Account Admin” or “Account Owner” user permission wi...

• What administrative functions can I perform in Customer Self Service?

  You can reset passwords, manage authorisations, assign user access and servi...

• Who can reset passwords and manage access in Customer Self Service?

  A user can continue to reset their own password.  However, with Customer Se...

• Can I exceed the number of users in my agreement by using Customer Self Service?

  No, the system will prevent you from creating more users than your agreemen...