Creditsafe France
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Account & Login - FR
Manage your account, users, and subscriptions, or find answers to common login and account questions.
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Business Reports - FR
Find answers about accessing, using and understanding Creditsafe business and credit reports.
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Monitoring - FR
Monitor customers, suppliers, and competitors and find answers about setting up and managing your monitoring portfolios.
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Ledger Insights - FR
Find answers about managing credit policies, customer credit limits, and collections.
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Check & Decide - FR
Find answers about automating business decisions, profiles and compliance alerts with Check & Decide.
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Data Cleaning - FR
Find answers about enriching, matching and updating your business data with Data Cleaning.
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Data Studio - FR
Find answers about using Data Studio to manage customer risks and opportunities.
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KYC Protect - FR
Find answers about using Data Studio to manage customer risks and opportunities.
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API Connect & Connectors - FR
Find technical guidance for integrating Creditsafe data and applications through APIs and connectors.
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Fraud Check IBAN & Exceptions - FR
Find answers about verifying IBAN details and identifying potential fraud or irregular activity.
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ESG - FR
Find answers about assessing ESG risks and opportunities using Creditsafe ESG data.
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Prospects - FR
Find answers about identifying, selecting and enriching prospects with Creditsafe data.
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GDPR - FR
Find answers about GDPR, personal data rights and how Creditsafe processes and protects data.
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Debt Collection - FR
Find answers about submitting unpaid debts, international collection, and the debt collection process.
Account & Login - FR
Onboarding, Account & Settings
- What is Customer Self Service?
- How do I access Customer Self Service?
- What user details can I edit in Customer Self Service?
- What User Permissions can be assigned in Customer Self Service?
- How do I create a new user using Customer Self Service?
How to Guides, Troubleshooting & FAQs
- How can I contact you ?
- How do I make a complaint ?
- Termination of Account
- Is there a cooling off period ?
- Where to send a remittance ?
Business Reports - FR
Product Information
- What's inside a Company Credit Report ?
- How to customise the information in your downloaded reports ?
- How much do your International Credit Reports cost?
- What is the difference between an International Database Report (online) and an International Partner Report (offline)?
- Where is the data sourced from?
How to Guides, Troubleshooting & FAQs
- Searching for a French Company
- How do I view an instant International Credit Report?
- How to arrange a Fresh Investigation for a report in an offline country ?
- What data is available in each country?
- Can't find an International company in our database?
Monitoring - FR
Product Information
How to Guides, Troubleshooting & FAQs
- How to create a new Monitoring portfolio
- How to upload a list of companies to a Monitoring portfolio
- How to edit a Monitoring portfolio, including import and sync from file
- How to share your Monitoring portfolio with another team member
- How to create a new portfolio export in Monitoring
Ledger Insights - FR
Product Information
- Can anyone provide payment information?
- Does your payment information cover Europe?
- How is payment data going to benefit my company?
- How do you stop false payment data being added?
- How do I join the Trade Payment Data Program and what are the benefits?
How to Guides, Troubleshooting & FAQs
Check & Decide - FR
Data Cleaning - FR
Data Studio - FR
KYC Protect - FR
API Connect & Connectors - FR
Connect API
- Creditsafe Connect API Documentation
- Connect API Data Availability per Country
- Connect API Feature Availability per Country
- Connect API Data Dictionaries
- Connect Monitoring Set Up Guide
Get Data API
Global Gateway API
Salesforce Business Intelligence Plus
- Business Intelligence Plus User Guide
- Business Intelligence Plus Installation Guide
- Why am I getting an authentication error message in Classic runtime?
- Why have I been logged out?
- How do I disable debug mode for Lightning Components?
Netsuite App
Sage 50 App
- Sage 50 App Product Gallery
- Sage 50 user guide & training videos
- How to view a company credit report within the Sage 50 App
- How to view a PDF credit report in Sage 50
- How to create a new Sage 50 customer record using the Creditsafe app
Fraud Check IBAN & Exceptions - FR
ESG - FR
Prospects - FR
Product Information
- How often is the company data updated?
- Do you have a list of all the criteria available to refine my lead list?
- Does the Prospect data include Telephone Preference Service or Marketing Permitted flags?
- Is there a minimum and maximum number of records that can be downloaded?
- In what formats can the data be downloaded?